FAQ

You have the right to access ONEPARK's processing of your personal data, cf. the Personal Data Act, Section 18, first paragraph.

ONEPARK is the data controller in accordance with the Personal Data Act.

The purpose of ONEPARK's processing of your personal data is accounting, invoicing and auditing, payment verifications, administrative and legal purposes, statistics and marketing analysis, system testing, maintenance and development, customer research and surveys, as well as to assist us in future relationships with you. If we use the information in connection with statistics or market analysis, your information will be anonymized.

ONEPARK may process the following types of personal data: Name, address, mobile number, email address, purchase history, vehicle registration number and video recordings. The specific processing will depend on whether you are a member of a customer club, payment method and which parking garage has been visited. ONEPARK may link personal data to information from publicly available registers.

ONEPARK may use subcontractors in Norway or abroad to handle the personal data collected. ONEPARK ensures that appropriate contractual safeguards are in place regarding personal data. ONEPARK uses Nets as a subcontractor for the execution of transactions. Nets is responsible for storing card numbers. ONEPARK may be required to disclose information to others by law.

ONEPARK understands how important security is to our customers. All personal data is stored in a secure environment. ONEPARK neither sells nor rents personal data to any third party.

Compliance with the Personal Data Act
Onepark is committed to complying with the privacy regulations and has an ongoing dialogue with the authorities. Onepark's privacy statement can be read here.