General Provisions

  • Acceptance of Purchase: By booking parking, you agree to these terms and conditions.

  • Parking Duration: Minimum and maximum parking durations vary by product. The booking calendar will display optimal options.

  • Booking Window: You can book parking from 12 months in advance up to 5 hours before arrival.

  • Reserved Space: Your parking space is guaranteed, but not a specific spot. Follow signage for HC, EV, or reserved spaces.

  • Full/Closed Signs: Even if an area shows “full,” spaces are reserved for pre-booked customers.

  • Time validity: The booking is only valid for the date, time and parking area specified. Overtime will incur additional costs. This also applies if you arrive before the booked time.

    A booking is for one complete uninterrupted stay, with entry and exit for the same car. If you drive out of the parking area earlier than you have booked, the booking will be considered closed. If you drive back in within the same booking time, this will start a new parking period for which you will be charged in full.

    Booked parking time that is not used, in whole or in part, will not be refunded.

  • Entry with the "wrong" license plate number or in the "wrong" parking area
    The booking is only valid for the license plate number stated in the booking and for the parking area purchased. The parking operator is not obliged to refund any additional costs.

     

Booking Confirmation and Receipt

  • You will receive a booking confirmation via email.

  • Transactions will appear as "ONEPARK (UK) LTD UXBRIDGE GB" on your payment statement.

Use of the Parking Area

  • Prices: All prices are in NOK (including VAT) and valid at the time of booking.

  • Overtime: If you exceed the booked time, you must pay for the additional time before leaving the parking area.

  • Security: Parking is at your own risk. Lock your vehicle properly and do not leave valuables visible.

  • Liability Limitations: Onepark is not responsible for damages or theft unless caused by negligence on our part.

  • Behavior: Drive carefully, follow all signs, and supervise children and animals at all times.

Changes, Cancellations, and Refunds

  1. Deadlines: Changes or cancellations must be made at least 24 hours before the booked start time.

  2. Fees: Some products do not allow changes/cancellations, particularly discounted offers. Any applicable fees will be displayed during booking.

  3. Refunds: Refunds are possible only for valid cancellations before the deadline and will be issued to the original payment card.

Events Beyond Our Control

Onepark is not responsible for circumstances beyond our control, such as weather, strikes, or other unforeseen events.

Privacy and Security

  • Your personal data is processed in accordance with applicable privacy laws.

  • Payment information is encrypted and secured with SSL technology.

For our full privacy policy, see "Privacy" on our website.

General Provisions

  • All purchases are governed by Norwegian law.

  • Terms may be updated, but those applicable at the time of booking will remain binding.

  • Specific campaign products may have additional rules.

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